Client Network Support Specialist

Ralph Francois
5 avr. 2017
2 min de lecture

As a Client Network Support Specialist , you will be responsible for the management, evolution, and maintaining complex client network environment of our global network infrastructure. You will work autonomously and be responsible of Network telecom environment.

You should be excited by the prospect of working in a distributed and fast-paced workplace, solving challenging cutting-edge problems, fault-tolerant, secure global network of interconnected service providers.

Bring your experience, problem-solving skills, and passion for a rewarding career and lifestyle that will surprise you with its breadth and potential. If you have what it takes to join us in this fast paced world, we want to meet with you!

We offer competitive compensation and a comprehensive benefits packages.

You’ll be working on things like:

Monitoring and optimizing network performance
Resolving technical problems with a ticketing program
Responding to various client IT needs
Responding to requests and troubleshoot problems related to networking, IP telephony, IT administration in general
Supporting the telecommunications and IP telephony infrastructure
Managing firewalls and intrusion detection systems

We are looking for someone that has:

2-3 years of experience in network and telecommunication
Expertise in Cisco IP Telephony environment (Call Manager, Cisco Unity and Cisco UCCX (BAT)
Expertise in the TCP/IP network stack is required. None of these acronyms should scare you: VLAN, GRE, BGP, OSPF, SIP, H.323, DHCP, DNS, QoS
Strong written communication skills in french and english
Knowledge in both physical and virtual devices used in the configuration of IP networks (routers, servers, firewall, VPN, etc.,)
Experience in client-facing role